Terms of Service
The terms that govern use of the Pipeline Plumbing Services website and 24/7 plumbing referral line.
What this service is
Pipeline Plumbing Services is a referral and dispatch service. We connect homeowners with independent plumbing contractors. We do not perform plumbing work, employ the technicians, set their prices or warrant their work.
No warranty for contractor work
All contractors and providers are independent businesses. Pipeline Plumbing Services does not warrant or guarantee any work performed, any part installed or any estimate provided. Any warranty is between you and the contractor.
Your responsibilities
- Provide accurate contact and address information.
- Confirm that the contractor holds the license and insurance required for the work.
- Review the scope and price before authorizing work.
- Follow local rules on permits and inspections.
- Use the service only for lawful purposes.
Estimates and payment
Estimates are provided by the contractor, not by Pipeline Plumbing Services. Pricing, diagnostic charges, parts and payment terms are set by the contractor. You pay the contractor directly for work performed.
Availability
Dispatch is available 24 hours a day in most markets, but coverage and response times vary by location, provider availability and demand. Calling does not guarantee that a provider will be available or that work can be scheduled at a specific time.
Calls and records
Calls to the dispatch line may be recorded or monitored for quality, training and dispute resolution. Do not call the line if you do not consent to recording.
Website content
The content on this site is provided for general information. It is not professional plumbing, legal or safety advice. For a gas leak or immediate danger, leave the building and contact your utility or emergency services.
Limitation of liability
To the extent permitted by law, Pipeline Plumbing Services is not liable for indirect, incidental or consequential damages arising from use of this website, the referral line, or work performed by an independent contractor.
Changes and contact
These terms may be updated from time to time. Continued use of the site means you accept the current version. Questions can be sent to service@pipelineplumbingservices.com or by phone at (888) 205-1556.